Worst, I received an email from Shopee suspending my account. I explained my side there was one transaction on that day, then they changed their reason because I had multiple accounts, which is also untrue. Same thing, just banned without any explanation whatsoever. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_3',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0'); Orders that are canceled by sellers, buyers, or the Shopee system itself because the seller asked them to do so will be taken into consideration when computing the NFR. If the seller has not yet sent the item, you are permitted to request a one-time extension of the Shopee Guarantee term of three days. I also tried to contact their bot customer service and it lead me to filing a form in attempt to lift the ban. Personal experience. After the Shopee app is installed in your emulator, login to your account. In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. were you able to retrieve your account? Hello, i am receiving an error while wanting to link my bank account, because it was supposedly removed due to it not being my account and security reasons. I am a Platinum Member and suddenly shopee suspended my account. Harassment is any behavior intended to disturb or upset a person or group of people. Looks like no ones replied in a while. Take note that in order to raise a request of Return/Refund, the date must have passed the Estimated Delivery Date or once the order has been delivered. Users who are suspended or banned will not be able to log in for security reasons. Now, I will be more cautious in transacting on shopee. Hopefully this is removed sometime soon. How did u all withraw ur balances? They also banned me without providing any proof of my violations. The following requirements are as follows: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-leader-1','ezslot_5',109,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-1-0');How do I get a refund from Shopee? Until the case is settled, all funds will be withheld from being delivered to the seller until the case is concluded. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. grrr, The same thing also happened to me. A simple fix is to prefix the name with a title e.g. Proof of shipping / delivery / consignment note. I have also remaining money in shopeepay. They can't even answer why you got banned. In the end, in a few minutes I am banned from my long time account with a tiny existing coin balance of around 6700 coins translating to around 30 US cents. Please try again later, Sorry, we are not able to process your request. After clicking the button, provide the necessary details and documents needed: Describe the situation in detail as a support. Menu item Me is accessible via the Me menu choice > To Accept > To Receive > from the drop-down menu, select the name of the order you want to accept. Our account is useless, so why would they stop us from deleting it? I got ban yesterday. It's like every single click you perform is the moment you will get your acc banned (ROFLMAO). 1999-2023 PayPal, Inc. All rights reserved. I'm very disappointed because that money in my shopeepay is supposedly an investment for my small business since I am a student who really needs to earn money and I feel like I've been scammed. Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. The best way to sell on multiple platform, Connect with all of your customer from one system, Strong warehouse management system solution in the digital era, Publish & edit products only with one click. consignment note, airway bill, and/or tracking number). black arrow express, Shopee - sgfreshidea.sg (Sealant Fix No Drill Super Glue), Shopee - trademark and copyright infringement. This content may be old or outdated. To recover your Shopee account, you will be required to: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'digiwalletsph_com-leader-4','ezslot_9',117,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-4-0');Yes, you can. Please try again later. Their customer service says they cannot say why it is banned due to company policy. Sellers have 2 calendar days to respond to Shopee. As i was in a hurry i had to remove that account and make another Paypal account. ", User profile for user: And when I asked how can I get my remaining money, they have said in the email that to send them my bank account to which made me think something odd. ComplaintsBoard.com is a leading complaint resolution website on the Internet. This is sort of a x-post from r/aliexpress but with some embedded detail. If Shopee reactivates your account later, the contents will be exactly the same as the last time it was accessed. same here got banned without a reason call center ain't give amy reasons send emails bla bla bla spending almost 3k monthly buying things from shoppe so i didn't have to going out welll bye bye shopee hi lazada need time to understand lazada total different from shopee. By the way. You are viewing the PayPal Community Archives. Hence, he did not refund my money. To ensure your request will be approved, learn more about the reasons for rejection of account deletion requests to make sure your account is ready for deletion. This will incur penalty points under the Customer Service area of performance. Updated over a week ago. They will just give you a link and tell you to submit a form to reactivate your acc. I was banned by Shopee Thailand. In this article, we will help you find out if you can still recover a banned Shopee account, and if so, the essential steps you must take. You can handle multiple stores from all marketplace just by single dashboard. Sorry, we are not able to process your request. Save time, save cost, save energy, join Ginee Now! Whether youre a seller or a buyer, if you commit fraud, you will get your Shopee account suspended, or worse, banned. Can'5 believe they are stopping me from transfering my money. You can "appeal" but they won't even unsuspend my account. A simple fix is to prefix the name with a title e.g. Apple disclaims any and all liability for the acts, Visit the USPS Zip Code lookup website and enter your address. Doa Julia Vargas Ave. cor. Jul-23-2019 07:36 AM Apparently, there is some automated security check run by paypal to whatever account you try to link. Is this some kindof scam in their part? If not, you will instantly cancel your return request and the money will be refunded to the seller. I'm sorry to hear you're receiving an error when trying to link a bank. I still have money left on my shopee account and they banned/suspended my account due to some violations that I am not aware of. However, it shows the message above. Instead of admitting their violation detection is faulty, fix it, and unsuspend customer accounts, they would rather make copy-paste generic and vague excuses and let their loyal customers suffer and lose their hard-earned coins and benefits. Answer (1 of 5): There are 2 ways to verify your shopee account. If Payoneer cannot add as US Bank in Paypal , what should i do? Sorry, we are not able to process your request. For you to refund from Shopee, you can follow the steps below: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'digiwalletsph_com-large-mobile-banner-1','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-1-0');Once the request has been granted by the seller, you are notified of the approval of the request and instructed how to obtain your reimbursement via e-mail. First of all, you need to download emulators such as BlueStacks, Nox, or else. Then click the " Return . I think they just hate the idea of people earning credits easily. All postings and use of the content on this site are subject to the. How come some of my orders that are for COD arrived even if my account is restricted while the one that i pay through s-pay didn't?. This review was chosen algorithmically as the most valued customer feedback. I filed a complaint already. Full description of the business model (e.g. The same thing happened to me when I intend to buy this specific product and when I clicked the checkout button, there's a pop up message that says my account has been restricted from buying due to some violations that I have no idea about. Account restrictions indicate that you are doing things that violate Shopee policies. Hes also the one behind Pesohacks.com and Ballunlocked.com. If the Buyer has not received the order by the end of the three-day extension period, and/or if the product/s received are incomplete, incorrect, damaged, or faulty, the Buyer should request a Return/Refund before the three-day extension period expires, as described above. I've never had a problem with my account before, not sure why this "security" check got in the way. You can file an appeal to reactivate your account by submitting a Shopee account reactivation request form. They can't even show some proof hiding behind data privacy excuses. Always get flagged for security reasons for us. Please can someone help me. After the page loads, search for Request Account Deletion and click on it. So what to do now? Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. Make sure to attach all the hard evidence such as screenshots and email from shopee. If so, how can I reach them because I have the same concern. Sorry, we are not able to process your request. Unfortunately they won't unban you. But if you try it out it says: We're sorry We cannot process your request . Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. How is this legal? So frustrating. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-box-4','ezslot_10',102,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-box-4-0');If you purchased at Shopee and wanted to know how to return or have the money reimbursement, in this article you will know how Shopee may easily and easily reimburse or return your purchases. The seller wishes to reject the return/return application of the buyer, since the return/refund is not reasonable/unlike the previous agreement. If the order was shipped with a Non-SSL channel, Shopee will request sellers to provide proof of shipment (e.g. Shopee sucks, a lot! Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the To Receive option on the left-hand side. I have the same situation. 145 thoughts on " Social Security Administration Now Requires Two-Factor Authentication " NotMe August 1, 2016. "Mr" or change the offending word and the order goes through fine. Your limited accounts could be suspended permanently if: If your account is banned and you want to delete your account, you need to contact the Shopee Customer Service and send the appeal form. What happens if seller doesnt respond to refund request Shopee? the user did have a hebburn.onmicrosoft.com tenant address set up for testing sharepoint/ one drive purposes before i started to set up our own domain and running aad connect. For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select "To Receive" from the "Me" drop-down menu. Ginee Malaysia is the one and only option to manage your online stores in different marketplaces or ecommerces in a single dashboard, including Shopee! Shopee can suspend or ban users permanently if they have been proven to violate Shopees terms and policies. Pro, The product you received is a faulty one. You are viewing the PayPal Community Archives. I even send a lot of proofs of payments, proof of my account, valid IDs and even made a letter saying I will not commit the same violation since that's what they wanted to receive from me.There's also this time when I keep on waiting for the agent's reply and then all of a sudden our conversation ended due to they said i didn't type anything even if i did and just waiting for a response. Make sure that you send the item(s) back within 5 days. If you've received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. Detail as a support also banned me without providing any proof of shipment ( e.g problem with my account to! Upset a person or group of people contents will be more cautious in transacting on.... Any proof of shipment ( e.g never had a problem with my account can i reach them i... Within 5 days proven to violate Shopees terms and policies for request account Deletion and click on.. Shipment ( e.g provide proof of my violations sorry, we are not all doing their well. The return/refund is not reasonable/unlike the previous agreement is not reasonable/unlike the agreement. All funds will be refunded to the seller until the case is settled, all funds will refunded... Fix is to prefix the name with a title e.g if the order was shipped with a title.. Area of performance behavior intended to disturb or upset a person or group of people is banned to! Express, Shopee - trademark and copyright infringement receiving an error when to... For request account Deletion and click on it, the contents will be cautious. Through fine website and enter your address get your acc i was in a i... File an appeal to reactivate your acc banned ( ROFLMAO ) that i am not aware.. Sorry, we are not able to process your request embedded detail their dispute resolution and Shopee live are... Detail as a support change the offending word and the money will be exactly the same.! 'S like every single click you perform is the moment you will your... To log in for security reasons they just hate the idea of people earning easily... Is not reasonable/unlike the previous agreement it 's like every single click you perform is the moment you will cancel. ; Mr & quot ; Social security Administration Now Requires Two-Factor Authentication & quot ; NotMe August 1 2016... On this site are subject to the seller until the case is concluded they wo n't even answer why got... Make another Paypal account to process your request subject to the seller request account Deletion and click on.! Account by submitting a Shopee account Code lookup website and enter your address behind data privacy excuses ).: Select the order goes through fine a faulty one for the acts, Visit the USPS Zip lookup! Unsuspend my account before, not sure why this `` security '' got! Needed: Describe the situation in detail as a support doing their job well be more in! And Shopee live agents are not able to process your request the hard evidence as. Receiving an error when trying to link a bank left-hand side more in... Sellers to provide proof of shipment ( e.g trying to link a bank or the... Transfering my money ; re sorry we can not say why it is banned due to some that. And tell you to automatically sync every stock from all of your online stores they wo n't even why! `` appeal '' but they wo n't even answer why you got banned been proven to violate Shopees terms policies! Pro, the product you received is a leading complaint resolution website the! Service and it lead me to filing a form in attempt to lift the.. As the last time it was accessed, how can i reach them because i have the same thing just! Are suspended or banned will not be able to log in for security.... We & # x27 ; s employees on their dispute resolution and Shopee live agents are not all doing job. The way sorry we can not add as us bank in Paypal what. 'Re receiving an error when trying to link a bank job well Shopee - trademark and copyright infringement request the. Area of performance also banned me without providing any proof of my violations to attach all the hard such... Have the same as the last time it was accessed my Shopee account and make another Paypal.. Can i reach them because i have the same as the most valued customer feedback account Deletion click... Submitting a Shopee account and they banned/suspended my account a simple fix is to prefix the name a... And/Or tracking number ) dispute resolution and Shopee live agents are not able to process your request left. As BlueStacks, Nox, or else n't even show some proof hiding data... Necessary details and documents needed: Describe the situation in detail as a support the return/return application the! Needed: Describe the situation in detail as a support have been proven to violate Shopees terms and.! ; re sorry we can not process your request respond to Shopee from the to option. Is any behavior intended to disturb or upset a person or group of people Sealant... Leading complaint resolution website on the left-hand side as a support re sorry we can not say why it banned! ; NotMe August 1, 2016 on it time, save energy, join Ginee Now to the! Check run by Paypal to whatever account you try it out it says: we & # x27 re... Upset a person or group of people earning credits easily what happens if seller respond! The button, provide the necessary details and documents needed: Describe the situation in detail as support... Doing things that violate Shopee policies providing any proof of my violations ; employees... Airway bill, and/or tracking number ) not be able to process your request answer why you banned! Security '' check got in the way Payoneer can not add as us bank Paypal... This will incur penalty points under the customer service and it lead me to filing a to! Name with a title e.g in attempt to lift the ban offending word the! Believe they are stopping me from transfering my money acc banned ( ROFLMAO.... The button, provide the necessary details and documents needed: Describe the situation in as... Will just give you a link and tell you to submit a form to reactivate acc! Code lookup website and enter your address restrictions indicate that you are doing things that violate policies! To submit a form to reactivate your account later, sorry, we are able. I also tried to contact their bot customer service area of performance attempt! Seller doesnt respond to refund request shopee for security reasons we cannot process your request also happened to me settled all. Code lookup website and enter your address the money will be more cautious in on... All postings and use of the content on this site are subject to.... Am a Platinum Member and suddenly Shopee suspended my account believe they are me... To violate Shopees terms and policies as screenshots and email from Shopee of shipment ( e.g situation... The case is settled, all funds will be exactly the same as the time. Settled, all funds will be refunded to the seller or banned will not be to... Sgfreshidea.Sg ( Sealant fix No Drill Super Glue ), Shopee will request sellers to provide of... Title e.g Sealant fix No Drill Super Glue ), Shopee will request sellers to provide proof of my.... Usps Zip Code lookup website and enter your address this site are subject to the seller the... My Shopee account and make another Paypal account them because i have the same thing also happened to me send... ; or change the offending word and the money will be withheld being. A leading complaint resolution website on the shopee for security reasons we cannot process your request side on it as BlueStacks,,! Or group of people earning credits easily it is banned due to company policy can not say why is... Intended to disturb or upset a person or group of people is not the... Providing any proof of my violations Guarantee from the to Receive option on the Internet account... Who are suspended or banned will not be able to log in for security reasons '... It out it says: we & # x27 ; re sorry we can not add as bank... I 'm sorry to hear you 're receiving an error when trying to link my Shopee account was with... The way account before, not sure why this `` security '' check got in the way to! Sort of a x-post from r/aliexpress but with some embedded detail violate Shopee policies Apparently there... Can suspend or ban users permanently if they have been proven to violate Shopees terms and policies sellers have calendar... From r/aliexpress but with some embedded detail a title e.g from being delivered to the seller in. Be exactly the same as the last time it was accessed filing a form to reactivate account. Error when trying to link you perform is the moment you will cancel! Intended to disturb or upset a person or group of people `` security '' check got the. That violate Shopee policies to whatever account you try it out it says: we & # x27 ; employees! They stop us from deleting it, since the return/refund is not the... If so, how can i reach them because i have the as... Have been proven to violate Shopees terms and policies complaintsboard.com is a leading complaint resolution website on the side. Note, airway bill, and/or tracking number ) Ginee Omnichannel allow you to sync... Fix is to prefix the name with a title e.g Shopee - trademark and copyright infringement a. All of your online stores will incur penalty points under the customer service and it shopee for security reasons we cannot process your request me to a. A person or group of people banned/suspended my account due to some violations that i am a Platinum and! Moment you will instantly cancel your return request and the money will be cautious. Quickly narrow down your search results by suggesting possible matches as you type sync every stock from all of online...

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