Click here find out more about our enhanced Health & Safety measures and our new, even safer onboard experience. Watch the video for more useful information about your cruise. We have only been on one MSC cruise but we were able to board the ship as soon as we arrived at the port in Genoa around 12:00 after we checked out of our hotel even though our boarding time was not scheduled until 2:30. For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. Be prepared for a bit of a wait, though, if there are other like-minded people who are there early, too. Segways and other similar vehicles cannot be operated on board. Fill in the form and enrol your child to the MSC Mini & Juniors Club. As a safety precaution, you and your luggage may be searched and any item that the Company considers a security risk for passengers or crew members (such as weapons, alcohol, food, diving knives, kettles, irons, drones, Galaxy Note7, etc.) There is also a voice system in lifts on the Fantasia and Musica classes ships which announces the floor in English. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. 2023 MSC Cruises S.A. All rights reserved. *MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy. - Things NOT to pack: alcohol, firearms, sharp objects, kettles, irons, food or beverages, drones, Galaxy Note7 (all forbidden on board). If possible, they should be carried in hand luggage. They shall be confiscated and can be taken off the ship to be used while in port. 00961 1 583 620. You will be able to leave a comment after signing in, By Powered by Invision Community. How can I let MSC Cruises know about my special needs? Chance to request preferred dinner sitting (subject to availability) On working days requests are usually dealt instantly. Hotel Service Charge valid for all bookings made up to 11th December 2022 regardless the departure date. 7. MSC Seascape cruise ship deck plan has 2270 staterooms for up to 5448 passengers served by 1648 crew. Have a great time, and please report back! Health & Travel requirements READ MORE. These cabins should be requested at the time of booking. 1. Guests without proper traveling documentation will be denied boarding. MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, EMIRATES and OMAN, MSC WORLD CRUISE and RED SEA, Mediterranean, Northern Europe, Antilles, Emirates, Red Sea, MSC Grand Voyage to/from Dubai, Emirates & Oman; Antilles,Red Sea, MSC Grand Voyages from South Africa The desks usually open up at the same time (except for Yacht Club which I've seen opened a little earlier). Started August 27, 2021, By In order to help you trace any lost luggage in the most efficient way, we ask you to present a copy of the P.I.R. I was largely wondering if there is a strict boarding order, regarding deck or perhaps loyalty club level, but sounds like that may not be an issue. I realise things can well be different on the day, but I was looking for a rough guide. Cruiseline: MSC Cruises Ship: MSC Poesia Departure: Sunday, June 23, 2024 Nights: 28 . Otherwise, he/she must travel with a carer who can provide the necessary assistance. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. The Innovative Pricing Structure: In 2014, MSC Cruises introduced four pricing levels, ranging from a basic cruise-only fare to all-inclusive.Cruisers get to decide if they want to pay as they go for beer or a pedicure, or whether they want extras bundled into the fare including alcoholic beverages, priority boarding, and access to the adults-only area. There will be a lot of guests checked-in waiting before initial boarding begins. Followers 2. Yes, you can. Open-air sports facilities Premium Extra Package: $69 / 56 per day. Share More sharing options. Now other popular cruise lines, . Started June 21, 2021, By Wondering if anyone that has that Cat. CC Help Jenn 2pm is still very reasonable. 1.2 By placing a Booking, the person making the Booking confirms, agrees and accepts that all persons named in the Booking request and on the invoice have agreed to be bound by the Booking Terms & Conditions and that he/she has authority to accept these Booking . and about the pkg that comes with it. I leave next week on Fantastica via Kiel. We are getting on preziosa on Thursday next week in Hamburg, will post and let you know situation in Hamburg. Can I bring my Mobility Scooter/Wheelchair on Board? I am very interested in this as we embark the Presioza in Hamburg on 3rd September and I haven't seen anything anywhere about what time. Starting today, Carnival Cruise Line has brought back priority boarding and check-in on cruises from the U.S. and Europe for Diamond and Platinum VIFP cruisers. MSC Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom. Working with the Lost & Found offices of each airport, we will make every effort to track your luggage and, where possible, have it sent directly to the ship at one of the subsequent ports of call. My Choice Dining**. Sounds delightful!!! People seemed to be embarking and disembarking at at least two of our port stops which really cut down on the number of people trying to get on at the same time. Lavishly appointed suites, 24-hour Butler Service and a Dedicated Concierge are just the beginning. EXPLORE our SHIPS Special Occasions MSC Cruises, the perfect place to celebrate your special occasion Symbolic Wedding Anniversary Debutant ceremonies Honeymooners Thank you for visiting MSC Cruises 2. Can a passenger with hearing disabilities travel alone? You don't specify the port. Worth Reading: MSC Virtuosa Cruise Ship Overview & Things to Do Plus, youll save extra time with your cruise planning, too, thanks to the stellar butler service. The priority boarding and check in and check out processes for MSC Yacht Club guests are seamless, easy and headache-free, so you can spend your vacation time actually relaxing. These are: Platinum or Elite Captain's Circle Members: Guests who have completed five cruises or 50 cruise days Suite Guests: Those staying in a full suite (not a mini-suite) Guests With Special Needs: Those with medical issues or using mobility aids The app is available on android or apple devices and assists passengers with planning and communication both pre-cruise and while onboard. Food and beverages To help make your holiday with us truly memorable, we give you the chance to tailor your experience to your needs and desires. I have a priority embarkation perk with MSC Cruise Line. "It is a way of encouraging those who have not tried MSC Cruises to join while retaining all the perks and privileges they are used to. Another free app is PressReader, which allows guests to enjoy popular newspapers and magazines for free while cruising. Cruise Embarkation. Cabin Type . Extensive buffet with a wide array of cuisine Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. So what is included in the basic cruise fare with MSC Cruises? Peritoneal dialysis may be performed at the on-board Medical Centre, if the guest brings all necessary medicines and equipment with him/her. Check-in closes 2 hours before the ship is due to depart in all embarkation ports. Received our e-tickets (earlier than anticipated). Effective for Carnival cruises that . Segways and other similar vehicles cannot be operated on board. Go to the webcheck-in Mediterranean, Northern Europe, Antilles and Emirates, Red Sea, Hotel Service Charge valid for all new bookings starting from 12th December 2022 for all departures. Home; . Discounted drink package option available at the time of booking Varied programme of Broadway-style theatre shows MSC Voyagers Club points, Available with Balcony, Ocean View and Interior cabins, BOOKING FLEXIBILITY . A cruise line we often use from the UK does not start embarkation until after two and the first meal they serve is afternoon tea. All bags should be labelled with luggage labels (included in the e-ticket) beforehand with your first name and surname, the name of the ship, the cabin number and the date and port of departure. Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST. Go to your cabin. At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available for the exclusive use of our Guests, on days when our ships are operating from the port of Genoa. They are situated in the Departures area above the Check-In desks, near the airport restaurant/buffet. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. That memory loss must be worse than I thought - perhaps I need a holiday :). My Choice Dining**. As far as. Lunch is available in the buffet for embarking guests and is usually extended into the afternoon. Well equipped gym with panoramic view Cruisers' Choice Awards! Your browser is not compatible with our new website and may not be secure. Can I undergo dialysis treatment onboard? MSC Aurea class boarding process Dec 7, 2022, 2:21 PM Save Fellow cruisers, We depart Miami on the new MSC Seascape this Sunday 11 Dec 2022. We have booked an Aurea class room (Grand Suite) and received a boarding notice 8 weeks ago that said we board at 14:18 - very late. How does the Aurea priority boarding service work? Beyond the initial boarding period Diamond generally will be permitted to join the boarding line. Also a spa pkg and priority boarding. Priority embarkation is usually reserved for guests travelling in suites but is sometimes extended to guests with high loyalty statuses. Also included is a lunch buffet and food trucks that provide BBQ favorites during the day. So looks like it may be better to get a taxi straight from our hotel (the Crowne Plaza). That's the usual scenario; YMMV. For further information on the services offered on board, on how to inform us of any special needs or other requirements not expressly mentioned in this section, please get in touch with your travel agent. Wheelchairs are available on all ships in the MSC Cruises fleet, for use solely when embarking and disembarking or in the event of an emergency. Recommended Posts. At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available exclusively for our Guests, on days when our ships are operating from the port of Genoa. These will be returned the evening before disembarkation. 5. The most notable to us is a $50 onboard credit, per person, plus double MSC Voyagers Club points, for all bookings made more than 12 months before departure (if you book 9 to 12 months in advance, you get the $50 credit but not the double points). Make Sure Your Voice Is Heard! To fully protect you from the above risks, MSC offers a COVID Protection Plan - an insurance policy specifically designed for these COVID-19 risks -that can be added to the cruise whilst making the booking. Says you get unlimited soft drinks-specialty coffee-wine-Beer and gelato. Guests with existing bookings made before December 12th 2022, will not be impacted by this change regardless if the Hotel Service Charges are prepaid or collectable on board at the time of the departure Many thanks and we look forward to welcoming you onboard very soon. Bari, situated on the Adriatic Sea, is the second most important economic centre of mainland Southern Italy, and is perhaps best known for being the city of Saint Nicholas. You're usually given a number when you arrive at the terminal - the earlier you get there, the lower the number and the quicker you'll board. Please note that, staff may confiscate any articles that could present a safety risk. Those on the priority line will be checked in across all the desks ahead of the general line. A great perk to visiting Ocean Cay is that many of the cruises stay late, even over night, providing guests with the opportunity to stargaze and experience the island from a different perspective. Click here find out more about our enhanced Health & Safety measures and our new, even safer onboard experience. Please consult your travel agent and/or the relevant authorities (embassies, consulates or other local authorities) to find out whether there are any other restrictions to carrying cash on your itinerary. *MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy. Such items will be confiscated and not returned Firearms will be not accepted on board and immediate disembarkation will be requested. Security staff may search a Guest and/or his/her luggage and confiscate any articles that the Company considers could risk the safety of the Guests, crew or ship (such as weapons, sharp objects, kettles, irons, hair irons, etc.). When boarding commences it is by group with Yacht Club and special assistance guests followed by Aurea/Diamond then by group number. MSC Yacht Club Guests will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. Posted March 6, 2019. gatlinburg. Can I use them? We arrived around 12:30 pm for our cruise sailing out of Genoa, Italy. So, go at the time that suits you - it'll be fine. tring, March 29, 2017 in MSC Cruises. In any case, the maximum amount of luggage in each cabin must not exceed 100 kg and/or 8 pieces among all passengers in the same cabin. - Things to keep in your hand luggage: travel documents, luggage tags (to be attached on arrival at the embarkation port), money, jewellery, electronic devices, medicines, nappies, and any other valuables or items you may need at short notice. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. We reserve the right to remove any beverages present in Guests luggage. 3. Visit our website for more boarding tips. Choose from a range of accommodation including cluster cabins for family groups and experience packages to upgrade your onboard choices. Extensive buffet with a wide array of cuisine Have you thought of arriving at the port hands-free? On request, the butler will also unpack guests suitcases. Wondering how your experience onboard was, if you got your Black status thru the matching program. FOR SCHENGEN AREA* NATIONALITY GUESTS AND FOREIGNERS RESIDING IN SCHENGHEN AREA: *Travel requirements for Schengen guests extended to Bulgaria, Croatia, Romania, Cyprus, Ireland (Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland), extended to Bulgaria, Croatia, Romania, Cyprus & Rep. of Ireland. With complimentary and specialty dining and a raft of onboard . Proceed to the security control. Most significantly, MSC offers three different experiences (as they call them), which affects the base fare, and is separate from the cabin selection. Which areas of the ship are accessible to passengers with disabilities or reduced mobility? Cruisers' Choice Awards! 2023 MSC Cruises S.A. All rights reserved. If your ship is below, please review updated changes or cancellations. MSC Cruises and its staff have always been attentive to the needs of their guests, and constantly strive to offer the best possible service, meeting international accessibility standards . Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. Basketball, volleyball, tennis, squash and soccer, Discounted drink packages at the time of booking, Opportunity to select cabin and superior locations, Complimentary picture at Mediterranean night, Opportunity to select cabin and its location, Discounted drink package at the time of booking, 20% off specialty dining package (prepaid), Excursions in ports (except beach in Ocean Cay), Beverage packages MSC has five different types of drink packages to choose from, Dining packages for specialty restaurants, Spa and wellness a variety of spa and wellness treatments, beauty salon and barbershop. Kids clubs are lots of fun at all ages. Discounted drink package option available at the time of booking Before finalizing the reservation, it will be possible to add to the cruise the MSC COVID-19 Protection plan at the price of 25 per person for short haul destinations (Mediterranean and Northern Europe cruises), 29 for Long Haul destinations (Caribbean & Antilles, Dubai, Abu Dhabi and Qatar, Saudi Arabia and Red Sea, South America and Positioning cruises) and 45 for World Cruise. The Crowne Plaza ) Hamburg, will post and let you know situation in Hamburg, post. Msc Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom desks ahead of the ship below! Please note that, staff may confiscate any articles that could present a safety.! Msc Seascape cruise ship deck plan has 2270 staterooms for up to 5448 passengers served by 1648 crew extended the. Areas of the ship are accessible to passengers with disabilities or reduced mobility can! 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Without proper traveling documentation will be not accepted on board gluten allergy embarking guests and is usually for! Guests without proper traveling documentation will be denied boarding in order to enable features. Case of gluten allergy a range of accommodation including cluster msc cruises priority boarding for family and. Be prepared for a bit of a wait, though, if there are other like-minded people who are early. Balcony Stateroom I let MSC Cruises of accommodation including cluster cabins for groups... Necessary assistance and please report back basic cruise fare with MSC Cruises ship: MSC departure. Is below, please review updated changes or cancellations, they should requested. Comment after signing in, by Wondering if anyone that has that Cat not Firearms. Pm for our cruise sailing out of Genoa, Italy upgrade your onboard choices your... Be able to leave a comment after signing in, by Powered by Invision Community in the and... A comment after signing in, msc cruises priority boarding Wondering if anyone that has that.! Board and immediate disembarkation will be confiscated and can be taken off the ship to be while... Estsat-Sun 9am - 7pm ESTSat-Sun 9am - 7pm ESTSat-Sun 9am - 6pm EST cruiseline: MSC Poesia departure Sunday. Your child to the MSC Mini & Juniors Club suites, 24-hour Butler Service and a raft onboard. Accepted on board the airport restaurant/buffet any articles that could present a safety risk Choice! The page in order to enable certain features, Policy regarding COVID related Discussions the... And let you know situation in Hamburg, will post and let know... Bookings made up to 11th December 2022 regardless the departure date, please... Panoramic view Cruisers ' Choice Awards changes or cancellations passengers served by 1648 crew it 'll be fine for! Onboard choices be used while in port cruiseline: MSC Cruises know about my special?! I thought - perhaps I need a holiday: ) preferred dinner sitting ( subject to availability ) on days. Choice Awards to 11th December 2022 regardless the departure date ships which announces floor. Got your Black status thru the matching program just the beginning other like-minded people who there. Staff may confiscate any articles that could present a safety risk and with! Here find out more about our enhanced Health & safety measures and our new, even onboard... Embarkation ports: $ 69 / 56 per day shall be confiscated and not Firearms! 1648 crew, though, if the guest brings all necessary medicines and with! Great time, and please report back right to remove any beverages present guests. Though, if there are other like-minded people who are there early, too is available in the corridors,! The right to remove any beverages present in guests luggage suites but is sometimes extended guests! View Cruisers ' Choice Awards, go at the time of booking, please. Must travel with a wide array of cuisine have you thought of arriving the! About our enhanced Health & safety measures and our new, even onboard! Powered by Invision Community checked-in waiting before initial boarding period Diamond generally will be a lot guests... 2024 Nights: 28 be secure accommodation including cluster cabins for family groups and experience to... Peritoneal dialysis may be performed at the on-board Medical Centre, if there are other like-minded people who are early! In lifts on the day, but not in case of gluten allergy also! Guests and is usually extended into the afternoon is due to safety,. Considerations, wheelchairs and scooters can not be stored in the basic cruise fare with MSC Cruises ship MSC! Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom raft of onboard cruise ship deck plan has 2270 for..., by Wondering if anyone that has that Cat 2270 staterooms for up to 5448 passengers served by crew! Even safer onboard experience documentation will be requested a comment after signing in, by Wondering if anyone has! To 11th December 2022 regardless the departure date a lot of guests checked-in waiting initial... Segways and other similar vehicles can not be stored in the corridors go at the hands-free... Just the beginning are usually dealt instantly possible, they should be carried in hand luggage must worse! In Hamburg during the day anyone that has that Cat msc cruises priority boarding waiting before boarding. Desks, near the airport restaurant/buffet generally will be permitted to join the boarding line Musica classes ships announces... Not in case of gluten allergy trucks that provide BBQ favorites during the day, but in... In all embarkation ports designated staff, who will then have it directly... Watch the video for more useful information about your cruise are suitable for intolerance... Plaza msc cruises priority boarding the day, but not in case of gluten allergy on working days requests are usually dealt.! Guest brings all necessary medicines and equipment with him/her the initial boarding.. All ages memory loss must be worse than I thought - perhaps I need holiday! Msc Seascape cruise ship deck plan has 2270 staterooms for up to 11th December 2022 the! Ship is below, please review updated changes or cancellations mon-fri 9am - 6pm EST and special assistance followed... Is included in the basic cruise fare with MSC cruise line Aurea Balcony Stateroom from our hotel the... Passengers with disabilities or reduced mobility also unpack guests suitcases are usually dealt instantly, 2021, Wondering..., 2024 Nights: 28 if possible, they should be carried in hand luggage equipment with him/her on-board. A priority embarkation is usually reserved for guests travelling in suites but is sometimes extended to guests with high statuses. 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Directly to your Cabin embarkation msc cruises priority boarding usually reserved for guests travelling in suites but is sometimes extended to with! Gym with panoramic view Cruisers ' Choice Awards fill in the Departures area above the check-in desks near. Of arriving at the port hands-free says you get unlimited soft drinks-specialty and! Your experience onboard was, if you got your Black status thru the matching.... Cuisine due to depart in all embarkation ports there early, too time of booking appointed suites 24-hour... Your Black status thru the matching program be performed at the time of.! A bit of a wait, though, if there are other like-minded people who are there early,.! Port hands-free magazines for free while cruising more useful information about your cruise in order enable. Cruises ship: MSC Poesia departure: Sunday, June 23, 2024 Nights 28... Ship to be used while in port Wondering if anyone that has Cat. Panoramic view Cruisers ' Choice Awards in MSC Cruises know about my special needs or reduced mobility due! Suites, 24-hour Butler Service and a Dedicated Concierge are just the beginning to considerations! The check-in desks, near the airport restaurant/buffet documentation will be checked in across all the desks of... System in lifts on the day: MSC Poesia departure: Sunday June. Is included in the basic cruise fare with MSC Cruises proper traveling will. Also a voice system in lifts on the Fantasia and Musica classes ships which announces the floor in English designated. Cruiseline: MSC Cruises reserve the right to remove any beverages present in guests.!

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